Privacy Policy

This privacy notice explains how Axivity collects, uses, shares and safeguards Personal Data (information that allows Axivity to identify or contact you) and Non-Personal Data (information that does not directly identify you as you interact with the Sites) on

It will notify you of the following:

  1. What personally identifiable information is collected from you through the Sites, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are for the purpose of fulfilling our contractual and legal obligations with you.

Axivity holds and stores certain information about you. For example, it holds information related to your visit to this site such as which pages you visit, how often you visit and information you specifically provide to enable you to receive a particular service.

We will only use the information you provide us for:

  • processing your order;
  • for statistical purposes to improve this Website and its services to you;
  • to administer this website;

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. We ensure that any party with whom we share personal data, such as carriers for the purpose of fulfilling orders that all data processors comply and adhere to our data and security policies and with all relevant and applicable data legislation.

You should also be aware that if the police request us or any regulatory or governmental authority investigating suspected unlawful activities to provide your personal details and/or information concerning your activities whilst visiting this site, we shall do so.

Your Access to and Control Over Information

Under data protection law, you have the following rights and may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at Axivity Ltd, The Core, Bath Lane, Newcastle upon Tyne, NE4 5TF (email: if you wish to make a request.


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for the privacy practices or content of these websites.


We take commercially reasonable security precautions to help protect your information. When you submit personal information via the website, your information is protected both online and offline.

Wherever we collect personal information (such as names, addresses, emails, contact numbers, order details, etc), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect personal information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, dispatch of order) are granted access to personally identifiable information. In relation to people with direct access to the databases this is controlled and limited very strictly. Our firewalls and IP access controls are further areas in which protection is provided.


We retain Personal Data for period of 6 years.


If you have any concerns about our use of your personal information, please contact us at

Axivity Ltd
The Core
Bath Lane
Newcastle Helix
Newcastle upon Tyne
Tel: 0191 6031526

or you can contact the UK supervisory authority – The Information Commissioner’s Office (“ICO”) if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113
ICO website:

This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this website.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

If you have any questions, comments, or complaints concerning our privacy practices or if you wish to change, access, or remove your Personal Data please contact us as indicated below.

Axivity Ltd
The Core
Bath Lane
Newcastle Helix
Newcastle upon Tyne
Tel: 0191 6031526

Effective Date: May 25, 2018

Latest revision: July 26, 2021